Terms of Service

Last updated: September 21, 2026

These Terms of Service ("Terms") govern your access to and use of naturera.fit, including any purchases, services, features, content, and communications provided by Naturera LLC ("Naturera", "we", "us", or "our").

By accessing our website, placing an order, or using any of our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or Services.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.

You may not use our products or Services for any unlawful, fraudulent, or unauthorized purpose.

You may not violate any applicable laws, regulations, or third-party rights while using our website or Services.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by applicable law.

We may modify, suspend, or discontinue parts of our website or Services at any time.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction where appropriate.

We may also limit quantities of products available for purchase.

3. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, product descriptions, images, pricing, availability, specifications, and other information may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information where permitted by law.

4. Product Information

We attempt to display our products as accurately as reasonably possible.

However:

• Product colors may appear differently depending on your screen or device.

• Packaging may change.

• Minor design variations may occur.

• Product specifications may be updated without prior notice.

Unless otherwise stated, product images are provided for general reference.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

The final price applicable to your order will be shown during checkout before payment is completed.

You agree to provide accurate, complete, and current payment and billing information.

Payments may be processed through third-party providers such as Shopify Payments, PayPal, credit card processors, or other available payment services.

We do not control the internal processing times or policies of third-party payment providers.

6. Orders

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary.

This may include situations involving:

• Suspected fraud.

• Incorrect pricing.

• Product availability issues.

• Payment verification problems.

• Shipping restrictions.

• Incorrect customer information.

• Technical errors.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued in accordance with applicable law and our policies.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Typical delivery times are estimates and are not guaranteed.

International shipments may experience delays due to:

• Customs clearance.

• Carrier delays.

• Local postal services.

• Import procedures.

• Weather conditions.

• International logistics disruptions.

• Other circumstances outside our reasonable control.

In certain cases, delivery may take up to 30 calendar days from the shipping date.

Customers are responsible for providing a complete and accurate delivery address.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges may be the responsibility of the customer.

Naturera LLC does not control customs authorities and cannot guarantee how long customs clearance will take.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Eligibility for a refund or return may depend on:

• The condition of the product.

• The type of product.

• The date of delivery.

• The reason for the return.

• Applicable consumer protection laws.

Certain products may be excluded from return for hygiene, health, safety, customization, or other legitimate reasons.

10. Order Cancellations

Customers may request cancellation by contacting:

support.naturera@gmail.com

We will make reasonable efforts to cancel an order before fulfillment begins.

Once an order has entered processing, fulfillment, or shipment, cancellation may no longer be possible.

11. Promotions and Discounts

From time to time, we may offer:

• Discount codes.

• Promotional pricing.

• Bundle offers.

• Free shipping promotions.

• Limited-time offers.

• Free gifts or bonuses.

Promotions may be subject to specific conditions and expiration dates.

We reserve the right to modify or discontinue promotions where permitted by law.

Unless otherwise stated, promotional offers cannot be combined.

12. Product Use

You are responsible for using products according to:

• Product instructions.

• Warnings.

• Labels.

• Safety guidance.

• Manufacturer recommendations.

You should discontinue use if a product appears damaged, defective, or unsafe.

Where a product relates to wellness, fitness, recovery, or general health support, information on our website is provided for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.

13. No Medical Advice

Information available on naturera.fit is not intended to constitute medical advice.

Products sold through our website are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated and legally authorized.

If you have questions about a medical condition, treatment, or whether a product is suitable for you, you should consult an appropriate healthcare professional.

14. Third-Party Services

Our website may use or integrate services provided by third parties, including:

• Shopify.

• Payment processors.

• Shipping carriers.

• Analytics providers.

• Advertising platforms.

• Customer support providers.

• Fulfillment providers.

Your use of certain third-party services may also be subject to their own terms and policies.

15. Third-Party Links

Our website may contain links to third-party websites.

We do not control and are not responsible for the content, security, accuracy, availability, or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion.

16. Reviews, Feedback, and User Content

If you submit reviews, feedback, comments, photographs, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that is:

• Unlawful.

• Fraudulent.

• Defamatory.

• Abusive.

• Misleading.

• Infringing on third-party intellectual property rights.

• Malicious or harmful.

Where permitted by law, you grant Naturera LLC a non-exclusive right to use submitted content for operating, improving, and promoting our Services.

17. Intellectual Property

All content available on naturera.fit, including where applicable:

• Text.

• Product descriptions.

• Graphics.

• Logos.

• Images.

• Videos.

• Website design.

• Branding.

• Layout.

• Marketing materials.

may be owned by Naturera LLC or used under authorization from third parties.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our content without appropriate permission.

18. Prohibited Uses

You may not use our website or Services to:

• Violate applicable laws.

• Commit fraud.

• Interfere with website security.

• Upload malicious software.

• Attempt unauthorized access to systems or accounts.

• Scrape or extract data in an abusive manner.

• Impersonate another person.

• Violate intellectual property rights.

• Submit false information.

• Interfere with the operation of our website.

We may suspend or terminate access for prohibited activity.

19. Personal Information

The collection and use of personal information through our website is governed by our Privacy Policy.

By using our Services, you acknowledge that your information may be processed in accordance with that policy.

20. Errors and Omissions

Occasionally, our website may contain typographical errors, pricing errors, inaccurate product information, or other mistakes.

We reserve the right to correct these issues at any time.

If an error materially affects an order, we may contact you before proceeding or cancel the affected order and provide an appropriate refund.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be uninterrupted.

• The website will always be error-free.

• All information will always be completely current.

• Third-party services will always be available.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Naturera LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, Services, or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Mandatory consumer protection rights remain unaffected.

23. Indemnification

Where permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website or violation of these Terms.

This provision does not limit any rights that cannot legally be waived.

24. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

25. Termination

We may suspend or terminate access to our Services where reasonably necessary, including for:

• Fraud.

• Abuse.

• Security threats.

• Unlawful conduct.

• Material violations of these Terms.

Obligations that by their nature should survive termination may continue after termination.

26. Governing Law

These Terms are governed by applicable laws relevant to Naturera LLC and your transaction, subject to mandatory consumer protection rights that may apply in your country or region.

Nothing in these Terms is intended to remove rights granted to consumers under applicable law.

27. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we may update the "Last updated" date at the top of this page.

Your continued use of our Services after updated Terms become effective constitutes acceptance where permitted by applicable law.

28. Contact Information

If you have questions about these Terms of Service, please contact us:

Naturera LLC

30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: support.naturera@gmail.com

Website: naturera.fit